Avidnote Privacy Policy

Last updated: 2020-04-18

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://avidnote.com (the “Site”). Avidnote is developed by Avidemic AB.

You own your data. We do not own your data, your data belongs to you. The act of creating, editing or sharing notes to Avidnote does not change that content’s ownership nor does it change its copyright status. If the data belonged to you to begin with, it remains as yours after you put it in Avidnote.

Your data is private, encrypted and backed up. All of the data that you put into Avidnote is private by default. Furthermore, everything you write on Avidnote is stored in state-of-the-art data centers with off-site backups. Because your data is private, we do not try to make money from your content. We may however analyze your data in order to provide better access to our site and in order to improve the services that we provide to you. We do not sell your content to any third party for advertising purposes.

Your data can be retrieved. There is no data lock-in with Avidnote which means that you can, at any time, choose to retrieve and download the data that you have stored on your own devices. If you are an institutional user (for example a university) with a site license, this means that you can request to retrieve the data of all of your institutional users.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, payment information (including credit card numbers), and email address. We refer to this information as “Subscription Information.” 

We may receive information about you from:

  • Information that you have provided directly: This includes the information you provide when registering for an account (like name and email) as well as any information regarding your profession or industry. We use this information to enable you access to Avidnote or to fulfil the request that you have made and to track and improve the quality of our services, which could involve asking you about your experience with our Site. Occasionally, this could also include responding to a survey or completing a support request. 
  • Information that you have provided to us at a live event: If you have attended our table at a conference booth, or other live event or talk, and provided us with contact information; we may use that information to answer your inquiries or provide other information requested by you.
  • Information that we have collected from your use of Avidnote: We may collect information about your use of Avidnote. This information includes your IP address, browser type and any referring website addresses. We may use this information in combination with other information that we have collected about you in order to keep a record of our interaction and to enable us to provide support, personalisation and improve our services. We may also collect this type of information using cookies and other similar web technologies.
  • Information that we collect from our other interactions or business dealings. This includes, if you have contacted us via our social media profiles or otherwise interacted with our business, including as a representative of a current or prospective customer, supplier or partner, we will make a record of those dealings, which may contain personal data. 
  • Information that has been provided to us by other Avidnote users. We may receive personal data, such as your email address, from other users of Avidnote, for example, if a user has tried to share something with your email or attempted to refer Avidnote to you.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Stripe to power our online purchases–you can read more about how Stripe uses your Personal Information here:  https://stripe.com/privacy. We also use Google Analytics, Clicky Web Analytics and Inspectlet to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by going to:

    FACEBOOK – https://www.facebook.com/settings/?tab=ads

    GOOGLE – https://www.google.com/settings/ads/anonymous

    BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you create a subscription through the Site, we will maintain your Subscription Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@avidnote.com or by mail using the details provided below:

Avidemic AB. Gustaf Dalénsgatan 30, Gothenburg, O, 41724, Sweden